communications | Karapace

The Karapace Blog

Trauma robs you of your story

It’s February again. That means I’m closing in on four years since my major mental breakdown and the radical change that continues as I...

How over-communicating helps autistics

(And allistics too) Last month, my husband and I celebrated our anniversary on Hawaii’s Big Island, one of our favorite spots on the...

I really don't like video

I need to tell you something, and after everything I've written about narratives, it shouldn't surprise you: Video overwhelms me. I can’t...

Talking points are fine. Narratives work better.

I’ve worked on many teams that prepare talking points for officials by putting together a list of bullet-pointed sentences, sometimes...

Take us backstage

Want to help your audience trust you more? Show your process! Take your us behind the scenes to see how you operate, how you apply your...

Demonstrate Humanity

For this, the final post in our trust recipe series, I get to practice what I preach and demonstrate some raw humanity: This post should...

Make Information Easy to Find and Easy to Understand

The third ingredient in the trust recipe is actually two ingredients, but they’re so interdependent that it doesn’t seem right to break...